Frequently Asked Questions

When will my order be shipped?     Please allow 48 hours for processing and packaging your order.   We will contact you in the event of a delay.

How will my order be shipped?    Our standard shipping method is UPS Ground.  Delivery time is 3-7 days depending on your location.

Why won't my card work?    You may have incorrectly entered the number or expiration date, your card may have a limit, or be expired.  We can take your order by phone at 1-800-958-9629 if you are unable to make the purchase online.